Privacy Policy

1. Introduction & Overview

CODFY APP LTD ("CODFY," "we," "our," or "us"), registered at 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX, provides e-commerce management and automation services. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, business details
• Business Data: Store information, order details, customer records
• Integration Data: Google Sheets data, e-commerce platform connections
• Payment Information: Transaction records, financial analytics

2.2 Automatically Collected Information

• Technical Data: IP address, browser type, device information
• Usage Data: Features accessed, time spent, interaction patterns
• Cookies & Similar Technologies: Session data, preferences
• Performance Data: Error logs, analytics information

3. How We Use Your Information

3.1 Core Service Provision

• Managing your e-commerce operations
• Processing and tracking orders
• Integrating with third-party services
• Providing customer support

3.2 Service Improvement

• Analyzing usage patterns
• Enhancing features
• Fixing technical issues
• Developing new capabilities

3.3 Communications

• Service updates and notifications
• Security alerts
• Feature announcements
• Support responses

4. Data Sharing and Third-Party Services

4.1 Service Providers

• Google Cloud Platform (hosting)
• Analytics providers
• Payment processors
• E-commerce platforms

4.2 Legal Requirements

• Court orders
• Legal obligations
• Regulatory requirements
• Law enforcement requests

5. Data Security

5.1 Protection Measures

• Encryption in transit and at rest
• Regular security audits
• Access controls
• Monitoring systems

5.2 Data Retention

• Active account data: Duration of service
• Backup data: 30 days after deletion
• Analytics data: 12 months
• Legal requirements: As required by law

6. Your Rights and Choices

• Access your data
• Correct inaccurate information
• Request data deletion
• Export your information
• Opt-out of communications
• Withdraw consent

7. Cookie Policy

We use essential cookies for:

• Authentication
• Security
• Service functionality
• Performance monitoring

8. Children's Privacy

Our services are not intended for users under 16. We do not knowingly collect data from children.

9. International Data Transfers

We process data in the UK and EU, following GDPR requirements for international transfers.

10. Changes to This Policy

We'll notify you of material changes via:

• Email notification
• Application notice
• Website announcement

11. Contact Information

Data Protection Queries:
Email: privacy@codfy.store
Postal: CODFY APP LTD
27 Old Gloucester Street
London, United Kingdom
WC1N 3AX